Fitniv Smart Watch, 1.4 Inch Touch Screen Smartwatch with Heart Rate Monitor, IP68 Waterproof Fitness Tracker Compatible with iPhone and Android Phones for Women Men

$39.99

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SKU: B09BFKGBCP Category:

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Questions and answers of the customers

  1. Q Do you have a screen protector?
    A Yes
  2. Q is this a button battery that you change, or does this watch need to be charged with USB?
    A Charge with USB
  3. Q Will this work with the Dexcom 6 and show readings?
    A I'm not sure of this. I would guess not
  4. Q Can i track my activity in the app and get a 2 week summary?
    A No. It only holds a week worth of data before sync with app. Maybe in the app it could
  5. Q Can i use apple watch replacement bands? what is the size in millimeters?
    A Do not know.. could not pair with my Samsung phone. Sits very lonely.
  6. Q What is the watch band made of? It caused a rush on my wrists? Is there any other band material you guys make?
    A Hi, I have the watch, not sure what of made of, but so far no rash. Just make sure if you get band wet, to dry it.. it can get dry under quickly.
  7. Q Hello this watch has music controller, message, calls, and microphone?
    A Do not buy this watch. The first week I had this watch, I loved it. The second week, the touch screen only worked occasionally. The third week, it would not take a charge. Hence, a waste of money.
  8. Q How do I set the time?
    A Sorry to say I could not set this watch at all. Had to return.
  9. Q Is this compatible with an iPhone X?
    A Dear customer,Our smart watch can work with smartphones with iOS 11.0 / Android 6.0 or above.iPhone X is iOS 11.0, so our watch could work with it.If you need more information, please don’t hesitate to contact us.Regards,Customer Service Team
  10. Q Are chats displayed?
    A Dear customer,Yes, our smart watch supports message display, the chat will be displayed after you pair it with your phone and activate the message notification function. Please kindly note that it does not support answer call or messages.Any more information needed, please don’t hesitate to contact us.Regards,Customer Service Team
  11. Q Can you set it to alert you for a specific max heart rate (24 hours, not during workout, and right away as in not after 10 plus minutes)?
    A Dear customer,Yes, you could manually set the Heart Rate Notifications in our Fitdock App. Once set, it will alert you if your BPM is higher than the setting immediately.Any more information needed, please don’t hesitate to contact us.Regards,Customer Service Team
  12. Q Does this watch track your sleep patterns?
    A Dear customer,Yes, our smart watch could track your sleep patterns including: 1. Light Sleep; 2. Deep Sleep; 3. REM Sleep (Eye-movement Sleep).Any more information needed, please don’t hesitate to contact us.Regards,Customer Service Team
  13. Q How can I set up the alarm for this???
    A Dear customer,Yes, you could set the alarms in our Fitdock App. (require pairing your watch with your phone)Any more information needed, please don’t hesitate to contact us.Regards,Customer Service Team
  14. Q Does the app for this watch sync with Google fit? I wanna play pokemon go with it
    A Dear customer,Yes, our Fitdock App can share the data with Google Fit, Apple Health and Strava.You will find the “Data Permission” in App interface (please refer the video we attached). In this interface, you will able to connect Google Fit with Fitdock App.Any more information needed, please don’t hesitate to contact us.Regards,Customer Service Team
  15. Q Does this watch have a second hand?
    A Dear customer,We don’t have second hand item for option. All our item is new item.We appreciated your understanding.Any more information needed, please don’t hesitate to contact us.Regards,Customer Service Team
  16. Q Can the watch operate without being paired to a phone? would like to buy for my daughter but she does not have a smartphone.
    A Dear customer,Our smart watch require pairing to a phone to operate, it cannot operate without being paired to a phone.Sincerely apologize for this inconvenience.Any more information needed, please don’t hesitate to contact us.Regards,Customer Service Team
  17. Q Does this watch count resting calories?
    A Unfortunately it doesn't do blood pressure. I don't like that it constantly tells me to get up and move around after I have been moving around and just sat down.
  18. Q How does it charge
    A Very easily. One end is magnitized and connects to the watch and the other end has a USB connector. Works great
  19. Q Is there a way to keep the display on until you turn it off?
    A Dear customer,You could set the “Screen Off Time” to extend the display time, it supports: 5s, 10s and 15s.Please kindly note that our smart watch cannot keep displaying all the time.If you need more information, please don’t hesitate to contact us.Regards,Customer Service Team
  20. Q Is the band 22mm
    A Dear customer,The size of the band is: 22mm x 228mm.Any more information needed, please don’t hesitate to contact us.Regards,Customer Service Team
  21. Q Is this compatible with an iPhone SE?
    A Dear customer,Our smart watch can work with smartphones with iOS 11.0 / Android 6.0 or above.iPhone SE is iOS 14, so our watch could work with it.If you need more information, please don’t hesitate to contact us.Regards,Customer Service Team
  22. Q I bought this and I love it. A couple-worker wants one and we need to see if it’s compatible with her iPhone SE. Does anyone know?
    A Dear customer,Our smart watch can work with smartphones with iOS 11.0 / Android 6.0 or above.iPhone SE is iOS 14.0, so our watch could work with it.If you need more information, please don’t hesitate to contact us.Regards,Customer Service Team
  23. Q Are chats displayed?
    A It sends you notifications, if someone is calling, or news. You can not send texts.
  24. Q Does it have GPS?
    A Dear customer,Our smart watch doesn’t equip GPS.It will connect with your phone’s GPS after you finish the connectionAny more information needed, please don’t hesitate to contact us.Regards,Customer Service Team
  25. Q Are messenger chats displayed
    A Dear customer,Yes, our smart watch could display notification that your phone received, such as FB, Twitter and messages.Please kindly note that our watch could only display rather than answer the messages.If you need more help, please don’t hesitate to contact us.Regards,Customer Service Team
  26. Q do you have to have a smart phone for this device?
    A Dear customer,Yes, our smart watch can only work with a smart phone with iOS 11.0 / Android 6.0 or above.Any further information needed, please don't hesitate to contact us.Regards,Customer Service Team
  27. Q Is the band changable?
    A Dear customer,Yes, the band of our smart watch could be disassembled and change to others.But currently there are no replacement bands for it, and please be informed that bands from other brands cannot compatible with our smart watch.The replacement bands for our smart watch will be available on late September.If you need more information, please don’t hesitate to contact us.Regards,Customer Service Team
  28. Q Is this water proof
    A Dear customer,Yes, our smart watch is IP68 waterproof.But please be informed that steam and large range of motion under water may still caused leak into the watch.Any more information needed, please don’t hesitate to contact us.Regards,Customer Service Team
  29. Q I have all my settings on but i’m still not getting my messages on my watch i don’t know what else to do? i have an iphone 12 pro max
    A Dear customer,We are so sorry that you are experiencing unpleasant issue.Here are some tips for your issue:SMS notification function works when the watch connects to your smartphone via the app. Please kindly refer to the following tips: 1. Go to your smartphone Settings, find Fitdock app, enable the Location and all Notifications.2. Enable your phone’s Bluetooth and go to the Fitdock app to pair the watch.3. Open the app. Go to the "Device" page → "Notification Alerts", turn on "Notification Alerts".4. Make sure the "Do Not Disturb" function is not enabled in the app or the watch.Hope our answer could help you resolve this issue.If you need more information, please don’t hesitate to contact us via your order.Regards,Customer Service Team
  30. Q I just bought today and should be arrived on Sunday and I have the Motorola 7e and is it compatible for that phone
    A Dear customer,Our smart watch requires smartphone with at least Android 6.0 OS.Based on your phone model which is Android 10.0 OS, yes it's compatible with your phone.If you need more information, please don’t hesitate to contact us.Regards,Customer Service Team
  31. Q Is this compatible with the Samsung A20?
    A Dear customer,Our smart watch requires smartphone with at least Android 6.0 OS.Based on your model which is Android 9.0 OS, yes it's compatible with your phone.If you need more information, please don’t hesitate to contact us.Regards,Customer Service Team
  32. Q Can you answer text messages?
    A Dear customer,Our smart watch only support incoming messages and call notification, you could read text messages or hang up calling with this watch. It does not support answer call or messages.Any more information needed, please don’t hesitate to contact us.Regards,Customer Service Team
  33. Q Can a fall contact someone?
    A Dear customer,Our smart watch doesn’t have Fall Detective and Fall Call function.But it has High HR Notification to remind you of the unusual heart rate.Any more information needed, please don’t hesitate to contact us.Regards,
  34. Q Does it check your blood pressure ?
    A Dear customer,Our smart watch doesn’t have Blood Pressure Monitoring function.It has Heart Rate, Blood Oxygen Saturation Monitoring.Any more information needed, please don’t hesitate to contact us.Regards,Customer Service Team
  35. Q Does it continually monitor heart rate , or only when prompted?
    A Dear customer,Our smart watch continually monitor your hear rate (which is 7*24 hours), and please be informed that HR monitor cannot be deactivated manually.If you need more information, please don’t hesitate to contact us.Regards,Customer Service Team
  36. Q Does it track swimming?
    A No. It has profiles for the following:Outdoor RunOutdoor CycleOutdoor WalkIndoor RunIndoor CycleBasketballFootballBadmintonTable TennisStrength TrainingElliptical MachineRowing MachineYogaFree Training
  37. Q Can you tell me if this watch is compatible with an iPhone SE ?
    A I just bought it and have not used it.
  38. Q Where can I buy watch band for this watch?
    A Dear customer,Currently there are no replacement bands for it.And please be informed that bands from other brands cannot compatible with our smart watch.The replacement bands for our smart watch will be available on late September.If you need more information, please don’t hesitate to contact us.Regards,Customer Service Team
  39. Q Where do I get replacement bands?
    A Dear customer,Currently there are no replacement bands for it.And please be informed that bands from other brands cannot compatible with our smart watch.The replacement bands for our smart watch will be available on late September.If you need more information, please don’t hesitate to contact us.Regards,Customer Service Team
  40. Q Work with ipad?
    A Dear customer,Our smart watch can only work with smartphone with iOS 11.0 and above or Android 6.0 and above.It cannot work with tablet.Apologize for the inconvenience.If you need more information, please don’t hesitate to contact us.Regards,Customer Service Team
  41. Q How does it charge
    A Dear customer,Our smart watch charges with a magnetic charger (includes in package).If you need more information, please don’t hesitate to contact us.Regards,Customer Service Team
  42. Q Can you change the bands out?
    A Dear customer,Yes, the band of our smart watch could be disassembled, please refer to attached video of how to disassemble the band.Please be informed that bands from other brand cannot compatible with our watch.Any further help needed, please don't hesitate to contact us.Regards,

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